what do you think is the purpose of this? The only thing I can think of is that it can be used to determine if the buyer actually bothered to read the description or not. Could it be meant to benefit the sellers?
I am convinced that most of them have no clue as well. I've had ebay reps contradict each other in situations.I can see why you would want them to reimburse you and I'm sure you could get it. But keep in mind that if you press them for it, most likely they'll block you from buying there again. Many sellers are quick to block because its their only means of protecting themselves.Edit: personally, if I believe that I made a mistake I always offer to reimburse.
Definitely needs the blockeroo just for making a "demand" like that. That said, I would be concerned about negative feedback and I would do as he asks.edit: it has to be worth the time and headache that it might become for you to fight it.
I just resolved a shipping problems that thankfully turned out well. I shipped a $750 package to a buyer in china using priority international, which I found out afterwards doesn't offer tracking outside the u.s. After almost 30 days it has finally reached its destination and the buyer is happy. Lesson learned, don't use usps priority international. Use express which has tracking or another service.