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Posts by Subutai

Good Morning friends,  Just wanted to share another amazing AE customer service experience. A few months ago, I have received my second MTO, a casual Leeds in distressed Olive with a white harrier sole. Unfortunately within a couple of week, the white outer sole started separating from the midsole. I emailed Allison to ask if this was something they could fix for me and she very quickly replied that they would take the shoes back and determine the issue. Once they...
I thought CT was generally Loake?
Just got the note from Leffot that the Natty CXL Longwing pre-order is in. I'm still deciding whether or not I still need them. Would anyone be interested in taking the 8.5D?
Try just a little bit of saddle soap
The cost is based on the leather of the upper; interesting point though. Are you considering a "regular" upper with the independence lining?
Haha, thanks Mike; oh man, I very sincerely hope your shell Strands don't end up with white Harrier soles! I'm very happy with my MTO, but I think the sole looks best on CXL. If I ordered them now I'd probably use natty cxl for the upper
Two totally different shoes, I'd keep both! You'll regret it if you don't, they both have great (and different) color and patina.
 True Tifosi, but the Custom Shoe program has limited styles and, I believe, limited options. I think the SF community are the only people adding the diverse set of options we've seen in recent months.  It takes a while for any company to update/change processes...
   Thankfully, both of mine have been as ordered. One was considered a second, but I was more than happy to take them at the discounted price. I tend to wonder more about AE's QC in general.  I have absolutely no insider knowledge on this, but just based on the ordering and confirmation process with Allison, I imagine that QC determines only if the shoes are in spec, not if the shoes match the order details. Again, I'm just guessing here, but since the MTO process is not...
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