Really didn't mean to revive this thread, but after this i couldn't resist. Asian Nick Wooster, this dude has 400k followers on instagram, wtf?
No experience with them, but I had a similar issue when I ordered a shirt from baldwin. The tracking number said that it's delivered but I never received the item. I believe the shipper has to call/claim the package as lost then USPS can launch an investigation. Hope it works out and W&C comes through.