I'm not too sure that it's mostly people who are inexperienced with suits that are the only ones who are unhappy with Indochino. I myself have heard from several very experienced people who have tried shopping at Indochino and have found it to be poor quality construction and tailoring. Obviously it's hard with online suiting to get a perfect fit (this would be why one would advocate for actually buying a suit in person) but because it is not the only online source out...