Yeah I was going to chime in and say I've never experienced stand-offish behaviour. Went in once for a browse and a legitimate desire to buy fancy cufflinks for the future father in law. Talked shit, asked questions, etc and ended up not buying anything - but the experience was never unpleasant. Would definitely buy from them when they do their massive sales. Missed out this year, but most australian-based stores don't carry UK6 shoez, so.