2) Re-sell of our substandard shoes online. This unfortunately is something that is extremely difficult to control once the substandard shoes have left our doorstep. Our factory shop is extremely good value, and unfortunately, this lends itself to abuse that ultimately devalues Crockett & Jones.
I agree with this answer from James 100%
There was a time when Jl were selling more shoes bought from their factory shop on e-bay then from...