Last fall I ordered a flannel shirt that had a late october shipping date. When the due date came and went I sent a mail on several occasions to them and got always the same answer: any day now / next week. Then in mid-december I got a refund because they could not deliver the shirt because there was a quality issue with my shirt. Maybe there was a quality issue and I did get a refund but still the whole process didn't feel very good.
2/22/15 at 9:45pm