@Tyrone MacStiophain I know there are fake P&S jackets, having seen them in person - the tag lettering is pretty sloppy. Not sure about shirts. Yes, it's his word against yours unless you have proof otherwise. If you decline the refund, buyer escalates and ebay rules in the buyer's favor, you get a seller defect due to resolution not reached by you. Get a few of those and ebay can shut down your seller account. I'd call EBay before taking any action online.