- Forum: Classic Menswear
Very good. Nevertheless, his actions betray a deeper personality issue. You don't rudely default to accusing your customers of being liars and thieves. This guy clearly has an impulse control problem that's going to get the best of him again sooner or later. Regardless, your actions have been commendable and as reasonable as anyone could hope for. Most customers don't have anywhere near as much patience as you've displayed.