Yeah judging by the website, customer relations isn't their strong suit. Did you get the coat you wanted in the end?
How is/was it cut? Not too voluminous?
Don't expect a response if you email them.
If it's a MTO it will take at least 4 weeks.
I would call if you want to confirm that order has been placed and ask about how long until despatch.
Does anyone know about this company and their house trenchcoats? I searched the SF archives but bizarrely there is no reference to them anywhere. Perhaps the picture on their home page puts people...
Thanks for the replies.
As I said in the first post, I have only applied one coat of wax to the creased area of the shoe, so I would be surprised if excess wax were the cause.
I am going to err on the side of...
May I ask you afficianados your opinions on my recently purchased Edgwares. I have worn them about 6 times in as many weeks. I have put a coat of conditioner in that time and a few layers of wax in one session; and I use...
i'm not a chemist and make no claims to understanding the physical properties of these products and how they affect leather. I rely on web wisdom. So I found this pretty informative :
"Mink Oil- is an emulsion of...
The Collonil website states: Restoring cream formula SX3 strengthens, cleans and conditions valuable smooth leather.
Can anyone comment on their experience with this product? Is this a conditioner that can be put on...