I had 2 items which I accidentally relisted and sold twice. Not sure about the other two though. Out of the 6 item not described "defects" 5 of them were for fit. The not received items, can't do much with those. The one came back because the label was torn off. I sent the buyer a message saying it was back and I had resent it. He opened a case anyway. lol. The other was a case where the item was marked as delivered, but the buyer still opened a case. That should not count.