It's 5 business days. If you go to the return details, you should see a date that they told her to return it by. After that date you should be able to call and escalate to a case which should be closed in your favor.
And this one just arrived yesterday, I wouldn't really call them "Gems", but definitely some nice costume jewelry.
200 Tie Lot
All in all probably 165/205 are going into inventory, and all but 4-5 were in superb condition.
Had a box of shoes stop in here on the way to Luxeswap for a brush up. Here are a few of them. Hanover Shell Tassels [[SPOILER]] J&M Shell Tassels [[SPOILER]] [[SPOILER]] BB x Alden Shell PTB [[SPOILER]] [[SPOILER]]