Being burnt out is a great excuse for closing a business. It's not a great excuse for saying we're going to close to the business for months on end while taking in hundreds of (maybe even more) orders and then failing to deliver.
People are more disappointed/angry with the extension of the wait times than the actual wait times.
If someone gives me an ETA of 20 weeks, at most I'd expect 25-30?
But now we're at 44? I understand the business model, but there's really no justification for being so far off.
I don't think price anchoring is an issue that will hurt WvG too much at this point. If Mauro keeps the same quality (which I'm assuming he will) and knocks down all prices, SF will pick up on this and he'll be known for a great quality/price ratio. I would say anchoring is a much bigger issue for the average customer and less of an issue for SF customers since they can all share their experiences. I think the best example of this is Luxire/TOJ, which are definitely...