update for those interested in customer service: zegna has responded and wants to talk about finding a solution to the problem, so will keep posted. i haven't exactly had great experiences with customer services on this side of the pond so i'm curious how this will end up. EDIT: So they evidently will take a return and issue me a coupon, the worth of which is yet to be determined. Not bad, I suppose!
9/19/13 at 1:36am