My MB was serviced today. It took about 3 minutes to drop the car off and leave in a loaner, a ML350 with only 25 miles on it. Pick up took about 4 minutes.I often think about trading my daily for other brands, but the impeccable and very convenient MB service I've received in recent years keep me returning to MB. I had a Navigator several years ago and the service experience was horrible. No loaners, long waits, and a crappy product. Only kept that one a year.