Got an email for store credit from them and a call saying that they don't do refunds because "they're out a pair of pants". No I'm out a pair of pants and my money. You still have my money, you're not out of shit.
yeah, i did an exchange as well. took a week to get back to me with a rma number, then took about two for then to give me a tracking number i never got that was sent to an address that doesn't exist, and now it's ten days later from when the package was sent back to the sender and i still haven't heard from them despite contacting them monday and today. so i did a chargeback, hope it goes through. 40+ days from my original order at this point.